Privacy Policy

Operated by: SAY YAS CLOTHING (HK) LTD

Effective Date: May 2022

1. Information We Collect

We collect information from you when you register on our website, place an order, subscribe to our newsletter, enter a promotion, or communicate with us. The types of data we may collect include:

• Name, email address, shipping/billing address, and phone number
• Payment information processed securely through trusted providers
• Gift recipient details (used solely for delivery purposes)
• Information collected automatically through cookies, including IP address and browsing behavior

You may visit our site anonymously, though certain features may require registration or order details.

2. How We Use Your Information

• To process and fulfill your orders efficiently
• To personalize your shopping experience
• To provide customer service and respond to inquiries
• To send transactional or promotional emails (if you have opted in)
• To manage promotions, surveys, or other site features
• To improve our website, services, and user experience

You can unsubscribe from marketing communications at any time by following the instructions included in our emails.

3. How We Protect Your Information

We use a variety of security measures to safeguard your personal data:

• Information is stored on secure networks accessible only by authorized personnel
• All sensitive information is transmitted using SSL (Secure Socket Layer) encryption
• Payments are processed by PCI-compliant gateways such as Stripe or PayPal

4. Use of Cookies

We use cookies and similar technologies to:

• Remember shopping cart items and user preferences
• Understand how visitors interact with our site
• Improve site functionality and marketing effectiveness

You may disable cookies in your browser settings, but some site functions may not work properly if you do.

5. Disclosure to Third Parties

We do not sell, rent, or trade your personal information. We may share limited data with:

• Service providers assisting in website operations, payment processing, or shipping (under confidentiality agreements)
• Law enforcement when required by applicable law
• Analytics and advertising partners (e.g., Google) for traffic measurement and performance improvements

6. Data Retention and User Rights

We retain your data only as long as necessary to fulfill orders and meet legal obligations. Under GDPR/CCPA, you have the right to:

• Access or request a copy of your personal data
• Request correction or deletion of your information
• Withdraw consent for marketing communications
• File a complaint with your local data protection authority

To exercise these rights, contact us at: [email protected].

7. Children’s Privacy

We do not knowingly collect or store data from individuals under 13 years old. If you believe a child has provided personal data, please contact us for removal.

8. Changes to This Policy

We may update this Privacy Policy periodically. Updates will be posted on this page with a revised “Effective Date.” Continued use of our website constitutes acceptance of the updated policy.

9. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us:

SAY YAS CLOTHING (HK) LTD
Email: [email protected]
Address: Unit 9, 13/F, Fo Tan Industrial Centre, 26-28 Au Pui Wan Street, Fo Tan, Sha Tin, New Territories, Hong Kong

By using our site, you consent to this Privacy Policy.